All employees enrolled in the medical plan should have received a new UMR ID card in the mail.
Remember to show your new ID card at all office visits, for lab work and procedures, and at the pharmacy. Let them know that your insurance has changed. Even though TrueRx still manages the prescription benefits, the card has new information for UMR to process your claim.
If you don’t have the new ID card, you have options! Call UMR customer service at 800-826-9781. Register at umr.com to request a new ID card and print a temporary card. Or download the UMR app to access your digital ID card.