To bring some well-deserved attention to those nominated for Recognition, we are going to be publishing the names and kudos of those stellar employees on the intranet. Below are the employees who have been nominated the last two weeks.
They will all be eligible to win the $25.00, $50.00, and $100.00 gift cards at the end of the month. To submit Recognition, go to your Paylocity app and click “Give Recognition” on the Home Page or log in on a PC and go to the “Recognition and Rewards” tab and select “Give Recognition”. Here you will fill out who you would like to recognize, write a message, and choose a badge, then submit. It’s that easy and you can submit as much Recognition as you would like!
Benjamin Cauffman, recognized by Sarah Garvin on 1/9: Ben does a fantastic job presenting numbers to customers through video! He goes line by line explaining all the costs and fees associated with purchasing a vehicle when the customer isn’t able to be in the store. Using a visual for the customer makes it so much easier for them to understand.
Michael Mulligan, recognized by Steve Vachon on 1/10: Angie Gottschlak said, “Quick efficient and thorough.”
Brandon Dalbey, recognized by Steve Vachon on 1/10: Ricky Witzigreuter said, “The service rep Brandon was very professional and knowledgeable and took care of me and my truck in an enjoyable way.”
Madison Kipfer, recognized by Betty Baker on 1/10: When in need, Madison is always ready to help. Thanks Madison!
Betty Baker, recognized by Madison Kipfer on 1/13: Betty went above and beyond to remove snow off my vehicle at the end of the day on Friday. Her kindness was shining through! Thank you!
Brandon Dalbey, recognized by Steve Vachon on 1/13: Mona Hicks said, “Brandon was great to work with… very accommodating.” Great job, Brandon! 5 Stars!
Zachary Wakefield, recognized by Steve Vachon on 1/13: Thank you for getting the cash drawer lock fixed. You take cash handling and security seriously, and I appreciate that!
Daine Evans, recognized by Thomas Holliness on 1/13: I appreciate you very much battling the cold to unlock one of the detail vehicles this morning. Greatly appreciated
Adam Mayflower, recognized by Steve Vachon on 1/13: Great job knowing the answer to my trick question about the warranty of an alignment on a General Motors product. The answer from GM is: Due to the tie down during shipping, the vehicle’s suspension requires some time to reach normal operating position. For this reason, new vehicles are not to be aligned until they have accumulated at least 500 miles.
Brett Whitlock, Rodney Woods, Dexter Flynn, Bob Cayot, Steven Demo, Matthew Brown, and Scott Schaefer, recognized by Steve Vachon on 1/13: Thank you for having a great attitude and being a team player!
Amy Hinkle, recognized by Jason Norris on 1/13: Thank you for getting back with me about my accounting question! You rock!
Jason Norris, recognized by Steve Vachon on 1/13: Jason, great job today fixing the squeak/rattle/creak/rub/scrape noise that a customer was asking us to address. After fixing about 5 major noises, there was one minor noise left. Your out of the box thinking on how to diagnose the noise was amazing. Thank you for efforts to make our customers happy. I’m convinced you’ve made Kelley Chevy a customer for life!
Jason Norris, recognized by Jim Kelley on 1/14: Love the phone report you send each morning to the Kelley Chevy service team. This is something we are going to implement at each service department. Nothing more frustrating for a customer than not being able to get a hold of their advisor.
Carlos Urrutia, recognized by Steve Vachon on 1/14: Tyler Carroll said, “Excellent service. Was in and out within 1 hour. Very happy with the availability for times as well making it a convents choice to schedule my appointment.” Great job! 5 stars!
Spencer Foust, recognized by Steve Vachon on 1/14: Dora Knuth said, “The technicians that worked on my car were friendly and very knowledgeable about what needed to be done! I’m very pleased with the service I received! Thank you!” 5 star review, great job!
Eliseo Castaneda, recognized by Jonathan Wilkins on 1/14: Constantly willing to go above and beyond to help out and assist with anything necessary.
Mackenzie Johnson, recognized by Jonathan Wilkins on 1/14: Mackenzie is constantly going above and beyond to ensure that vehicle calibrations go as seamlessly as possible.
Ashley Dangler, Christina Mavrakis, Mike Cramer, Michael Uniejewski, and Caleb Bireley, recognized by Jaylon Daniels on 1/14: Excellent work utilizing the sales tools as new advisors (Christina and Ashley) during our slower period.
Austin Hanks, recognized by Alex Echenoz on 1/14: Austin has always done his best to make sure he is being efficient and helpful, he makes our jobs as advisors so much easier with customer, and he always puts in an extreme amount of effort that never goes unnoticed. Austin you do a great job my man! Your hard work is always appreciated
Adam Mayflower, recognized by Steve Vachon on 1/15: Jacqueline Smith said, “Everyone that we had contact with was very nice and helpful.” 5 starts, great job!
Michael Mulligan, recognized by Steve Vachon on 1/15: Michelle Reuille said, “Great customer service!” 5 Stars, great job!
Devon Turk, recognized by Matthew Grubbs on 1/15: Devon just let me know that due to us registering a customer’s tires with the DoT, we were able to easily complete a warranty claim on a tire with the manufacturer saving the customer money, and us a lot of time. Thank you for following this process and helping out the customer, Devon!
Jason Norris, recognized by Mattew Grubbs on 1/15: Jason answered a phone call coming to the Chevy service department and was able to sell two 12-volt batteries on a diesel Silverado. We were able to get them in and out same day creating a great customer experience and capturing some good customer-pay business. Awesome job, Jason!
Brandon Dalbey, recognized by Steve Vachon on 1/15: Anne Rice said, “We appreciated all you have done”. 5 star review, great job!
Andy Manor, recognized by Steve Vachon on 1/15: Randolph Castle said, “Fast and all good!” 5 star review, great job!
Spencer Foust, recognized by Steve Vachon on 1/15: Norman Thomas Bair said, “On time and very courteous!” five star review, great job!
Adam Mayflower, recognized by Steve Vachon on 1/15: Judy Stewart said, “Technician found problem with my vehicle in a timely fashion and I was notified quickly. Great experience!” Five star review, great job!
Brian Lytle, recognized by Steve Vachon on 1/15: Thank you for leading the charge to get all the service cars moved to plow and salt the lot! We appreciate you!
Ashley Ford, recognized by Brandon Nimmo on 1/15: When we need a dealer trade driver here at BG. Ashley is always willing to help, and go above and beyond to get it scheduled quickly. We appreciate that!
Quinton Taylor, recognized by Brandon Nimmo on 1/15: Quinton did a great job straightening the lot up after we moved all the vehicles after the snow we got. We appreciate him!
Josh Lee, recognized by Brian Lytle on 1/15: Thank you for coming to Kelley Chevy twice today to salt the lot! We appreciate you supporting all the locations.
Andrew Folkner, recognized by Brian Lytle on 1/15: On a negative five-degree day; Andy stepped up and helped move the Service Guest vehicles so Josh Lee could salt customer parking.
Grant Harris, recognized by Brian Lytle on 1/15: On a negative five-degree day, Grant led the charge of gathering all the keys from Service so we could move customers’ vehicles and salt the parking lot spaces. We appreciate you supporting the Service Department and our mutual guests.
Heather Baird, recognized by Brian Lytle on 1/15: Heather stepped up and made a dealer trade run for us this afternoon. We appreciate her going, at the top of a hat, so we could get the unit back ASAP and deliver it.
Steve Vachon, recognized by Jim Kelley on 1/15: Leading the charge with recognizing hard work and dedication throughout the Kelley Group!
Matthew Grubbs, recognized by Steve Vachon on 1/15: The center garage entry door at Kelley Chevy stopped working, and you jumped up, ran out, and fixed it in seconds. I appreciate you jumping in and helping, especially when it’s outside of your area of responsibility.
Brandon Dalbey, recognized by Steve Vachon on 1/16: Gary Mcauley said, “Honest and knowledgeable crew.” Great job!
Mat Peters, recognized by Steve Vachon on 1/16: Frances Gull said, “Love the Dealership!” 5 stars, great job!
Andy Manor, recognized by Steve Vachon on 1/16: Barbara Kraegel said, “Andy Manor was excellent. He handled everything very well!” Great job Andy, 5 stars!
Matthew Grubbs, recognized by Steve Vachon on 1/17: Thank you for handling warranty claims quickly and efficiently. You saved us a lot of money by catching a repair not being handled properly and you were able to address it while the parts were still here and avoided a charge-back!
Adam Mayflower, recognized by Steve Vachon on 1/17: Thank you for helping our customers and doing everything possible to get them taken care of quickly in the service drive, instead of sending the vehicle to the shop and slowing us down!
Tommy Dent, recognized by Steve Vachon on 1/17: Thank you for your help and oversight with the Dealer-FX implementation! Your communication and attention to detail is second to none! I really appreciate you.
Adam Mayflower, recognized by Steve Vachon on 1/17: Abby Pawlak said, “Friendly and efficient. No high pressure. Good experience.” 5-star review, great job!
Tyler Montgomery, recognized by Tommy Dent on 1/17: Great job showing initiative when creating the Colorado Segment in DriveCentric. Keep up the great work!
Jason Norris, recognized by Steve Vachon on 1/17: Thank you for using the “Fore-Rizzy” to pull in dead vehicles to the shop. You’ve pulled/towed in more than two dozen vehicles for techs this week. I appreciate you working hard to keep the shop moving!
Andy Manor, recognized by Steve Vachon on 1/20: Donald Macabee said, “Very professional and courteous and efficient.” 5 star review! Great job.
Mat Peters, recognized by Steve Vachon on 1/20: Theoplis Smith Jr said, “Friendly service, communication skills were prompt, helpful, professional.” Great job, 5 stars!
Andy Manor, recognized by Steve Vachon on 1/21: Jeanne Cotter said, “Great c/s, quick service all excellent experience.” Five stars, great job!
Spencer Foust, recognized by Steve Vachon on 1/21: Julianne P Gick said, “Had oil change and tire rotation. Professional service.” Great job, 5 stars!
Rob Miller, recognized by Steve Vachon on 1/21: Great job today with the Tactical Hospitality training.
Jennifer Lauer, recognized by Madison Kipfer on 1/21: Jen built boxes for storage and was kind enough to let Betty and I have a few for deals. Thanks for your kindness Jen!
Madison Kipfer, recognized by Bailey Brown on 1/22: For always helping if I have questions about MSO’s or need signature. Thank you for always being a team player!
Brandon Dalbey, recognized by Steve Vachon on 1/22: Latoya Allen said, “Very friendly!” 5 star review, great job!
Adam Mayflower, recognized by Steve Vachon on 1/22: Kevin Sorg said, “Adam Mayflower has been great to work with. Tires were priced exactly where he said they would be, appointment was on time, and Adam provided me with the form for the mail-in rebate. Much appreciate his service.” Five star review, great job!
Mallory Lawrence, recognized by Steve Vachon on 1/22: Betty Daniels said, “Everything was fine they are always helpful and pleasant.” Perfect survey, well done!
Andy Manor, recognized by Steve Vachon on 1/22: Thomas Bunn Jr gave you a 5 star review, good work!
Adam Mayflower, recognized by Steve Vachon on 1/22: Edward Mchgee said, “Great Service!” 5 star review, great job!
Tonetta Benbow, recognized by Madison Kipfer on 1/22: Thank you for all your help with problem deals, I really appreciate your timely response to any issue. You are the best!
Carlos Urrutia, recognized by Steve Vachon on 1/23: Tyler Carroll said, “Excellent service. Was in and out within 1 hour. Very happy with the availability for times as well making it a convenient choice to schedule my appointment.” 5 star review, great job!
Adam Mayflower, recognized by Steve Vachon on 1/23: Thank you for your help with a difficult situation. The customer was from out of town, warranty company would not cover anything, and the independent shop diagnosed it incorrectly. You pulled it all together, and handled it very professionally. Thank you!
Alexander Tussing, recognized by Steve Vachon on 1/23: Beverly Smith said, “The service department went above and beyond to meet my service needs. I was very pleased by the treatment I received.” 5 star review, well done!
Tonetta Benbow, recognized by Betty Baker on 1/23: Tonetta always goes above and beyond her job to help me.
Spencer Foust, recognized by Steve Vachon on 1/23: Kevin Shoda said, “So easy to do business with. They explained all of the suggested maintenance but did not get pushy about getting things done. 45000 had all difs and transfer case lube changed and oil change took about 2 hours. Impressive!” Great job, Spencer!
Mat Peters, recognized by Steve Vachon on 1/23: Freddie Price said, “Quick and easy check-in. Matt showed me the recommendation for service at my mileage and let me pick the ones I wanted. He was very courteous and all staff members I came into contact with were courteous also. Work was done in the time frame given and I was back on the road. Smooth check-out and my vehicle was clean when it was returned. I would recommend this dealership for services needed.” 5 stars, great job Mat.
Mat Peters, recognized by Steve Vachon on 1/23: Kurt Bailey said, “Service and experience was excellent.” 5 star review, great job Mat!
Alec Vanness, recognized by Steve Vachon on 1/23: Alyce Thompson said, “Appreciated the service advisor, Alec arranging for a tow to Kelley.” Five star review, great job!