To bring some well-deserved attention to those nominated for Recognition, we are going to be publishing the names and kudos of those stellar employees on the intranet. Below are the employees who have been nominated this week.
They will all be eligible to win the $25.00, $50.00, and $100.00 gift cards at the end of the month. To submit Recognition, go to your Paylocity app and click “Give Recognition” on the Home Page or log in on a PC and go to the “Recognition and Rewards” tab and select “Give Recognition”. Here you will fill out who you would like to recognize, write a message, and choose a badge, then submit. It’s that easy and you can submit as much Recognition as you would like!
Michael Mulligan, recognized by Steve Vachon on 1/31: Nancy A Bobay said, “I like the video show work done.”
Adam Mayflower, recognized by Steve Vachon on 1/31: Tom Monroe said, “It was great and on time. The service advisor Adam Mayflower was great to work with.” Five star review, great job!
Alexander Tussing, recognized by Steve Vachon on 1/31: Gloria Hart said, “Alex T. Your service representative was amazing. So nice, knowledgeable and professional. Thank you for a good experience as it was my first visit in the new facility after purchasing my new terrain in August.” Five star review, great job.
Don Martin and Michael Mulligan, recognized by Steve Vachon on 1/31: Mike Landis had is 2018 GMC Sierra in the other day and said, “They do a top notch job on what they did to my vehicle!” Five star review, great job!
Rick Dones, recognized by Richard Murphy on 1/31: Rick overheard another KAG employee who had fallen for a social engineering attack and immediately intervened to prevent the attacker from possibly gaining access to the users workstation.
Nicholas Lilly, recognized by Joe Glass on 1/31: Just wanted to say thank you Nick for your willingness to get with management and see what vehicle you get handled to ensure the satisfaction of our customers! Nick understands the importance of keeping our customers satisfied and the importance of getting them looked at in a timely manner.
Paul Coy, recognized by Steve Vachon on 1/31: Doug Marsh said, “The service team did a great job fixing the problem and Paul Coy, in plain English, explained the problem and what was done to fix it.” 5 star review, great job!
Alec Vanness, recognized by Steve Vachon on 1/31: Melinda Harris said, “Friendly” 5 star review, well done.
Spencer Foust, recognized by Steve Vachon on 1/31: John M Barrett gave you a 5 star review!
Justin Hardman, recognized by Steve Vachon on 1/31: Craig Steven Bowlby said, “Great as usual” Five star review, great job!
Adam Mayflower, recognized by Steve Vachon on 1/31: Michael A Shidler said, “Fast and well done.” 5 star review, well done!
Spencer Foust, recognized by Steve Vachon on 1/31: Larry Ford said, “Service was performed in a timely & efficient manner.”
Taylor Straub, recognized by Steve Vachon on 1/31: Thank you for processing our new hires back ground checks so fast. I turned in the paperwork and got an all clear the same day! You rock!
Brandon Dalbey, recognized by Steve Vachon on 2/3: Deborah Weaver said, “Had oil changed and cabin filter replaced and brakes checked. Got call and video in about or less than hour. Brandon was very helpful on getting shuttle service to take me to and from work.” 5 stars, great job!
Spencer Foust, recognized by Steve Vachon on 2/3: Clifford C Clauser said, “Great service!!” 5 star review, great job!
Alex Echenoz, recognized by Steve Vachon on 2/3: Troy Fansler said, “I just had them check a tire that was losing air to see if it had a screw or something else in the tire.” 5 star review, good job.
Carlos Urrutia, recognized by Steve Vachon on 2/3: Richard Aubrey Taylor said, “Everything was done on time.” 5 star review, great job!
Kelli Wiley, recognized by Steve Vachon on 2/3: Mark Anderson said, “Great. Friendly.” 5 star review, great job.
Jason Norris, recognized by Steve Vachon on 2/3: Stephen J Vachon said, “Everything was great from start to finish. I really liked the video that I received that showed someone inspecting my truck.” 5 star review, well done.
Paul Coy, recognized by Steve Vachon on 2/3: Lynn Farlee said, “Paul is always fantastic!” Five star review, well done.
Anthony Trevino, recognized by Zach Wakefield on 2/3: Tony has stepped up in a big way in the Parts Department. He has done exceptional work in his role and is going above and beyond for what is asked of him. Thank you for all your hard work and dedication!
Eric Bellwood, recognized by Zach Wakefield on 2/3: Eric has stepped up in a big way in the Parts Department. He has stepped up and is taking on 2 roles and is going above and beyond for what is asked of him. Thank you for all your hard work and dedication!
Adam Brueggeman and Jennifer Jackson, recognized by Steve Vachon on 2/3: Thank you for making time for me to help me with some administrative changes that were time sensitive. I appreciate you dropping what you were doing to help me.
Jacob Click and Nicholas Lilly, recognized by Steve Vachon on 2/4: Nicholas E Lilly said, “I have been coming to Kelley’s for years, and I got to meet the mechanic that always works on all my cars, such a nice man, has my car in and out and riding in style with new tires, thanks!” Five star review, great job(thanks for the survey Nick)!
Spencer Foust and Quincy Mayer, recognized by Steve Vachon on 2/4: Vicki Sue Frederick said, “ I had a great experience. Spencer was very helpful, as was Quincy.” Five star review, great job!
Jose Baeza, recognized by Rob Miller on 2/4: Two customers, educators for over 40 years, stated, “teachers know when people are very good at explaining things, and Jose did an excellent job!” Great work, Jose!
Spencer Foust, recognized by Steve Vachon on 2/4: Michael G Maahs said, “Always the best!” 5 star review, great job!
Kristopher Mckinley, recognized by Brian Lytle on 2/5: The used lot looked like Swiss cheese Tuesday afternoon. You took the time and led the charge (with the team) to reorganize and merchandise the inventory. The lot looks great and we are set up for success for the rest of the week.
Heather Baird, recognized by Brian Lytle on 2/5: Thank you for helping the Fleet Team move 150 units on Tuesday. The Fleet inventory looks great and all those batteries are charged to check the GM Maxis Report!
Caitlyn Glover, recognized by Brian Lytle on 2/5: Thank you for helping track and update loaner status with the Advisors. We appreciate your dedication and communication between the fixed and the sales department.
Grant Harris, recognized by Brian Lytle on 2/5: Sold 26 in January 2025. You embraced the CRM Blitz, constant contact in the CRM, Mastermind, and delivered the most units (per sales rep) at KAG in Jan ’25.
Vincenzo Arteaga, recognized by Brian Lytle on 2/5: Thank you for having a high percentage of Forever New 5-Step Protection Packages (sold) on your deals in Jan ’25. We appreciate your dedication to slowing down and selling Forever New to help maximize the round deal.
Trent Waybright, recognized by Madison Kipfer on 2/5: Trent is very good at communicating with me on IAA sales. It really helps with processing time and any sort questions. Thank you!
Ryan Miser, recognized by Steve Vachon on 2/5: Kelly Wehr said, “I received updates throughout the day. Quick and accommodating.” 5 star review, great job!
Alex Echenoz, recognized by Steve Vachon on 2/5: Sharon Shaw said, “My service coordinator was very helpful in all that I needed thanks Alex!!” 5 Star review, great job!
Matthew Grubbs, recognized by David Sikorski on 2/5: Matt has been instrumental in assisting us with our warranty claims and transitions between advisors at the Decatur locations. His contributions have been invaluable over the past month and he continues to provide exceptional support. Thank you, Matt. Keep up the great work!
Mat Peters, recognized by Steve Vachon on 2/5: Adam Monnier said, “Great job!” 5 star review, great job!
Jordan Wulpi, recognized by David Walker on 2/5: Jordan is extremely helpful in looking at customer vehicles and suggesting repair options for conventional and PDR repairs. Thanks Jordan.
Alex Echenoz, recognized by Steve Vachon on 2/5: Chris A Kessens said, “I had to schedule my first Saturday oil change and tire rotation, I was afraid that it would take longer with a weekend crew, but they were very professional!” 5 star review, great job!
Spencer Foust, recognized by Steve Vachon on 2/5: Laura Brazil said, “ Loved the video that they text about what they did to my car.” 5 star review. Good job!
Paul Coy, recognized by Steve Vachon on 2/5: Dane Farlee said, “Always professional and kind!” 5 star review. Great job.
Carlos Urrutia, recognized by Steve Vachon on 2/5: Debra Mucci said, “Friendly people and knowledgeable.” 5 star review. Great job.
Grant Harris, recognized by Brian Lytle on 2/6: Thanks for helping the guest who drove from New Paris to look at a used Traverse. By you riding with them on the test drive, it strengthened the relationship with a 1st time KAG shopper. You closed the deal, stayed late (until 8pm), and helped F and I add to the round deal.
Jacob Gallogly, recognized by Brian Lytle on 2/6: Thank you for staying until 8pm (on Wednesday/normally a closing time @ 6pm) and delivering the guest from New Paris, Indiana. We appreciate your dedication to helping us deliver cars when it is convenient for our customers.
James Spuller, recognized by Nathan Hughes on 2/6: I wanted to take a moment to recognize and celebrate the outstanding work of James Spuller. Today, I received a call from a customer who could not stop raving about the exceptional service James provided. She was beyond impressed with his knowledge, professionalism, and willingness to go above and beyond to assist her. James exemplifies what it means to provide top-tier customer service, and his dedication to our customers reflects the core values of Kelley Buick GMC. His ability to make a lasting, positive impression is a testament to his expertise and commitment to excellence. James, thank you for your hard work and for setting such a high standard. Your efforts do not go unnoticed, and we truly appreciate all that you do for our team and our customers. Keep up the fantastic work!
Mason Hostetler, recognized by Steve Vachon on 2/6: Brittany Huffman said, “Mason was nice and helpful.” Five star review, great job!
Alec Vanness, recognized by Steve Vachon on 2/6: Barbara Tuck said, “Personnel are friendly and knowledgeable.” 5 star review, great job!
Mat Peters, recognized by Steve Vachon on 2/6: Glendys A Price-Eifrid said, “I have complete trust that they will treat me fairly.” 5 star review, great job!
Alex Echenoz and Emily Bricker, recognized by Steve Vachon on 2/6: Michael Perry said, “I showed up early for my appointment. The greeting young lady met me right away. Alex Echenoz took great care of me by addressing the battery issue code of my Acadia. After the electronic diagnosis it was determined that I needed a new battery. While I went to breakfast with my wife in her car they fixed my Acadia and called me when it was ready. Very impressed with the professionalism and short time to get me back on the road. Thank You!” 5 star review, great job.
Spencer Foust, recognized by Steve Vachon on 2/6: Matthew Enyeart said, “Done faster than expected, and everyone was very courteous and friendly.” Great job, 5 star review!
Dexter Flynn, recognized by Steve Vachon on 2/6: Thank you for helping us keep our meeting on track!
Peter Baltes, recognized by Kaitlin Renze on 2/6: Pete is the best boss I’ve ever had. He takes care of his employees and does his best to help in any and all areas that he’s capable. When we need him, he’s there, regardless of how much he has on his plate!