To bring some well-deserved attention to those nominated for Recognition, we are going to be publishing the names and kudos of those stellar employees on the intranet. Below are the employees who have been nominated this week.
They will all be eligible to win the $25.00, $50.00, and $100.00 gift cards at the end of the month. To submit Recognition, go to your Paylocity app and click “Give Recognition” on the Home Page or log in on a PC and go to the “Recognition and Rewards” tab and select “Give Recognition”. Here you will fill out who you would like to recognize, write a message, and choose a badge, then submit. It’s that easy and you can submit as much Recognition as you would like!
Kenneth Baker, recognized by Don Martin on 2/20: Thank you for all the assistance you give.
Brett Whitlock, recognized by Don Martin on 2/20: Thank you for all you do, and for your assistance you give!
Nathan Windsor, recognized by Don Martin on 2/20: Thank you for going on a test drive with me.
Mason Coy, recognized by Madison Kipfer on 2/21: Thanks for your help with my s2k documents!
Tonetta Benbow, recognized by Madison Kipfer on 2/21: Thanks for your help with the POA’s I was needing!
Stephanie Harman, recognized by Madison Kipfer on 2/21: Steph is always willing to step up and help with S2K if I step out of the office, even for a moment. Thank you!
Mat Peters, recognized by Steve Vachon on 2/22: Carol Smith said, “Oil Change at 10;30 I was done at 12:30. It looked like a busy morning for the service dept. When I got back in my car, I noticed the glove box on the floor. I called home and my husband said he could put it back. But when he tried he said there was no cabin filter in it. I called the service dept and they said to bring it back the next day. I did, and they put in a new cabin filter at no charge. It probably needed replaced which I would have done in the spring. So I was Happy.” Five star review? I’m not sure how you pulled it off, but well done. I can’t imagine getting good feedback after a mess like that. Thank you for handling a bad situation professionally!
Brandon Dalbey, recognized by Steve Vachon on 2/22: Phillip Halley said, “The service advisor explained everything, recommended other services but did not pressure. Service was completed in a reasonable time.” 5 star review, great job!
Spencer Foust, recognized by Steve Vachon on 2/22: Brad Hess said, “Staff was prompt and helpful and kept me informed of the status of my vehicle.” 5 star review, good job.
Adam Mayflower, recognized by Steve Vachon on 2/22: David L Waymire said, “Great service!” 5 stars, well done.
Alex Echenoz, recognized by Steve Vachon on 2/22: Brenda L Robinson said, “Amazing. Customer Service is ALWAYS Phenomenal. My FOREVER Dealership.” 5 stars and strong customer feedback. Great job!
Adam Mayflower, recognized by Steve Vachon on 2/22: Glen David Bowman said “Quick service”. 5 star review, well done.
Alexander Tussing, recognized by Steve Vachon on 2/22: Cletus M Goens Ii said, “Dropped my car off and picked up a loaner at 8:15 AM. I did not expect to get my car back, same day, and was pleasantly surprised that my car was done before the end of the business day.” 5 star review, great job!
Alex Echenoz, recognized by Steve Vachon on 2/22: Kimberly E Johnson said, “Super nice employees, quick service, nice waiting area.” 5 stars, well done.
Mat Peters, recognized by Steve Vachon on 2/22: John Burnside said, “All good, on time, price as expected.” 5 stars, well done.
Spencer Foust, recognized by Steve Vachon on 2/22: William Kriesel said, “Easy to make an appt. Timely. Courteous.” 5 star review, well done.
Jacob Click, recognized by Steve Vachon on 2/22: Robert D Rohr said, “Jacob was friendly and found ways to use my discounts from my GMC account that saved me a few bucks and I always appreciate that effort.” 5 stars, well done.
Mat Peters, recognized by Steve Vachon on 2/23: Robert Vasquez said, “Always good service.” 5 stars, good job.
Spencer Foust, recognized by Steve Vachon on 2/23: William Russell Benson said, “A+++”. 5 stars, great.
Justin Hardman, recognized by Steve Vachon on 2/23: Christine M Stevens said, “Good customer service.” 5 stars, good job.
Chris Clontz, recognized by Brian Lytle on 2/24: Thank you for setting the example last Thursday, and coming in on your day off to move and plow snow. I appreciate your dedication to the Cadillac team and helping them prepare their lot for a great weekend.
Alex Echenoz, recognized by Steve Vachon on 2/24: Marvin L Baker said, “This visit was fast and thorough.” 5 star review, well done.
Alex Echenoz, recognized by Steve Vachon on 2/24: Mose Cobbins said, “The service was great and completed in a timely manner. Alex Echenoz was very polite and did a great job explaining everything to me.” 5 star review, great job.
Luke Crandall, recognized by Kristy Plagmann on 2/24: Thank you for going out of your way on your way home after hours to help a customer get their car wash sticker placed that was not put on during delivery. Thank you for being a team player and helping out for the team and our customers!
Andrea O’Bryan, recognized by Betty Baker on 2/24: Thank you for helping with my titles on 2/21/2025
Quinton Taylor, recognized by Nathan Hughes on 2/24: Shoutout to Quinton Taylor! 🚗💡 Whether it’s explaining the latest technology, helping customers get the most out of their vehicles, or providing top-tier service, Quinton goes above and beyond every day. I wish we had 10 of him! Thanks Q!
Andy Manor, recognized by Steve Vachon on 2/25: Chad A Ebbinghouse said, “I always receive professional and experienced service every time I take my vehicles in for any service that needs to be done.” 5 star review, good job.
Alex Echenoz, recognized by Steve Vachon on 2/25: Edna L White said, “My service Advisor was great, he gave me service that I have never had since I have been with Kelley Automotive Group. Keep up the good work Mr. Alex Echenoz. Thank you.” 5 stars, good job.
Paul Coy, recognized by Steve Vachon on 2/26: Melanie L Patterson said, “Service was completed in an acceptable amount of time and the added video was a nice touch. My service manager, Paul Coy, is always pleasant and knowledgeable.” 5 stars, great job!
Andy Manor, recognized by Steve Vachon on 2/26: Gloria F Rouns said, “Every employee always greets you and asks if they can help you. I received intermittent texts explaining where my service status was. In the past two years my family has purchased 4 cars here at this Kelley’s” 5 stars, great job.
Brandon Dalbey, recognized by Steve Vachon on 2/26: Ricardo Vasquez said, “Good job” 5 stars, good job.
Brandon Dalbey and Chuck Kelley, recognized by Steve Vachon on 2/27: Art Norton said, “Very friendly, worked me into the schedule due to my brakes being completely out as I was traveling. Mr. Kelley stopped by the complimentary coffee counter and had a conversation with me. He took the time out of his day to make sure I was ok.”
Paul Coy, recognized by Steve Vachon on 2/27: Ed Mitchell said, “Had my check engine light come on for my Purge pump. Made an appointment to have it looked at. It was covered under warranty as a known problem with vehicles. Brought it in, waited on it, and they got it done in a timely manner. Been driving for about a week with no issues. When they were done with the repairs they washed the vehicle and cleaned it out. Was not expecting that, thank you for doing it. Outstanding service from the beginning until the time I left.” 5 stars, great job.
Beth Martinez, recognized by Matthew Grubbs on 2/27: The Chevy service RO list for new vehicle damage claims is the shortest and most up-to-date it has been in a while, Beth did an awesome job at getting a lot of these old claims cleaned up!
Jacob Click, recognized by Steve Vachon on 2/27: Marcus Tholen said, “Great experience overall. Location was clean, everyone that I dealt with while on site was exceptionally polite. I came in for a recall and a check engine light. When I discussed the check engine light, Jacob checked it out and quickly diagnosed the issue. Jacob went above and checked that this issue was a known cause and it was taken care of by the manufacture. We also requested an oil change. The work was completed before the expected time. Great job and will continue to use Jacob and Buick in the future.” 5 stars, great job!
Carlos Urrutia, recognized by Steve Vachon on 2/27: Michael A Lewandowski said, “Great service” 5 stars, great job.
Mat Peters, recognized by Steve Vachon on 2/27: Cory Dietz said, “Simple oil change/tire rotation. Quick, efficient and most of all kind” 5 stars, great job.
Carlos Urrutia, recognized by Steve Vachon on 2/27: Michael C Rosine said, “Outstanding service !” 5 star review, great job.
Caitlyn Glover, Mat Peters, Richard Taylor, Richard Lee II, Douglas Diebel, Michael Lawless, Glen Crider, and Vickie Koenig, recognized by Steve Vachon on 2/27: James Lehman said, “The people were prompt upon my arrival, car was ready in the time frame they promised, and the cashier got me taken care of promptly. I left in the time they told me my car would be ready.” 5 stars review, great job.
Amanda Hirschy, recognized by Ed Shirey on 2/27: I appreciate all the assistance you are giving all the employees with solving problems with parts availability and showing others where to look for answers to parts questions. Your knowledge is very helpful for our company and customers.