It is our daily mission to provide world-class assistance to our customers during the purchasing process, the maintenance of their vehicles and in all their interactions with Kelley Automotive, and each day, our teams deliver on that mission. Each month, we want to highlight a few of the stories our customers have shared about their experience with Kelley Automotive and offer our sincere gratitude to the employees that create these memorable moments.
On behalf of all of us at Kelley Automotive, thank you for delivering a customer experience that rises above industry standards and exceeds expectations.
Mat Peters
Came in for a oil change everything went well. Service man MAT told me I needed back tires. I called him this morning and told him to order a certain brand that I wanted, B. F. Goodrich, for my Camaro. He called me back the same afternoon and said the tires were in and can put them on tomorrow. AWESOME SERVICE!! Thank you Mr. Mat.
Ryan Miser
Actually really impressed. I have been to a ton of different dealerships for service all over the country but found this location due to its proximity to work. Ryan was fantastic and all service was completed within the day I dropped it off. No oversell, just realistic suggestions, I felt very comfortable being honest with what I could afford at the moment and was given suggestions for the future. Very clean and bright service area. Just an overall great experience from drop off to payment.
Alex Tussing
Alex T., your service representative was amazing. So nice, knowledgeable and professional. Thank you for a good experience as it was my first visit in the new facility after purchasing my new Terrain in August.