To bring some well-deserved attention to those nominated for Recognition, we are going to be publishing the names and kudos of those stellar employees on the intranet. Below are the employees who have been nominated the last 2 weeks.
They will all be eligible to win the $25.00, $50.00, and $100.00 gift cards at the end of the month. To submit Recognition, go to your Paylocity app and click “Give Recognition” on the Home Page or log in on a PC and go to the “Recognition and Rewards” tab and select “Give Recognition”. Here you will fill out who you would like to recognize, write a message, and choose a badge, then submit. It’s that easy and you can submit as much Recognition as you would like!
Andy Manor, recognized by Steve Vachon on 3/6: Derek Ray said, “I needed an oil change called on 3/4/2025 and was scheduled for 8:30 AM 3/5/2025. Great response for next day service. And the price for service was good.” Great job, 5 star review.
Brandon Dalbey, recognized by Steve Vachon on 3/6: Cathy Crozier said, “Brandon was very through about explaining everything and communicating everything so I understood.” 5 star review, great job!
Brandon Dalbey, recognized by Steve Vachon on 3/6: James Kirkpatrick said, “Service was prompt. No hidden charges. Service advisor, Brandon Darby, was great. Very personable, and knowledgeable.” 5 stars, great job.
Spencer Foust, recognized by Steve Vachon on 3/6: Deborah A Roberts said, “Spencer was my service rep. He is always pleasant.” 5 star review, great job.
Spencer Foust, recognized by Steve Vachon on 3/6: Deborah A Roberts said, “Spencer was my service rep. He is always pleasant.” 5 stars, great job.
Carlos Urrutia, recognized by Steve Vachon on 3/6: Paige Didier said, “Salesman, Carlos, was very kind and very helpful!” 5 stars, great job!
Mat Peters, recognized by Steve Vachon on 3/6: Cindy Fletcher said, “Everyone was very nice!”
Heather Baird, recognized by Brian Lytle on 3/7: Thank you for handing the large amount of new inventory that dropped this week! You processed it quickly and the lot looks organized and structured.
Alex Tussing, recognized by Steve Vachon on 3/7: David Schiller said, “My battery appeared to be going dead and I was planning to head out of town the next day on business in winter weather. Kelley Buick got me in without an appointment and realized after I was there that their quick oil change team could swap the battery out. That team was less expensive for labor, so my actual bill was less than the estimate to take it into the main technician service area. Well done Team Kelley!” 5 star review. Great job!
Paul Sparkman, recognized by Steve Vachon on 3/7: I asked you how to change the batteries in an office door at JLR and before I got back from lunch, you already had them replaced. Thank you, you are awesome and make this a better place to work!
Spencer Foust, recognized by Steve Vachon on 3/7: Lorri Reisinger said, “Great service as always”. Great job, 5 star review.
Alex Echenoz, recognized by Steve Vachon on 3/7: Edward L Schlindwein said, “Some additional tasks were suggested and performed in an efficient manner. I appreciated the video from the tech.” 5 star review, great job.
Tony Kent, Henry Ngosa, Joshua Peare, Michael Monterroso, Victor Garza, Abdiaziz Noor, Christopher Schuenhoff, Cody Freygang, Dom Campos, Fredy Granados, Joe Carsten, Riley Goff, Sebastian Apodaca, and Tegan Elonzae, recognized by Steve Vachon on 3/7: Edward L Schlindwein came in for an oil change, and we did a MPI and a video. He gave us a 5 star review! He said, “Some additional tasks were suggested and performed in an efficient manner. I appreciated the video from the tech.” Great job everyone!
Paul Coy and Paul Sparkman, recognized by Steve Vachon on 3/7: Carol D Shortridge said, “Building looks great! It’s clean, on all my visits. Staff is always friendly and helpful.” 5 star review, great job!
Kelli Wiley, recognized by Steve Vachon on 3/7: Samuel S Grabner said, “Service representative was knowledgeable and friendly. Will use for next service.” 5 star review, great job!
Jeff Meyers, recognized by Steve Vachon on 3/7: I love that you are setting up meetings to foster growth and communication. If you need any help or coverage while you are in the meetings, please let me know if I can help.
Marcus Geers, recognized by Steve Vachon on 3/7: Thank you for handling all the issues on the campus today, while writing service and training our new employee.
Adam Mayflower, recognized by Steve Vachon on 3/8: James A Mercier said, “It was great”. Great job, 5 star review!
Timothy Hines, recognized by Cody Perrott on 3/8: Thank you for helping me today. We washed the entire loaner fleet, filled them all with washer fluid, and vacummed out all the winter debris. Its little things like this that our customers expect from us. We always want them in a nice clean loaner when they leave.
Jacob Click, recognized by Steve Vachon on 3/9: Richard L Wallace said, “I DRIVE PAST SEVERAL KELLEY DEALERSHIPS TO GO DOWN SOUTH TO KELLEY BUICK AND MR. J. CLICK . HE AND THEY ARE OUTSTANDING . I AM NOW SUPERVISING THREE GRANDCHILDREN AND TAKING THE TIME TO RESPOND TO THIS REQUEST.” 5 star review, great job!
Caitlyn Glover and Devon Turk, recognized by Steve Vachon on 3/10: Macy Good said, “I appreciate the gentleman who met me at my car upon entering the garage. I always have a lot of anxiety when I go for a car service because I don’t know where to go or who to talk to. That helps lower my anxiety. I met with Devon quickly and appreciate his honesty about the service department being behind. I was better able to plan my day with that information. I always very much appreciate Caitlyn being able to secure a loaner vehicle for me. Thank you for the accommodations!” Great job, well done!
Richard Taylor, Richard Lee II, Douglas Diebel, Michael Lawless, Glen Crider, and Vickie Koenig, recognized by Steve Vachon on 3/10: Macy Good said, “I appreciate the gentleman who met me at my car upon entering the garage. I always have a lot of anxiety when I go for a car service because I don’t know where to go or who to talk to. That helps lower my anxiety. I met with Devon quickly and appreciate his honesty about the service department being behind. I was better able to plan my day with that information. I always very much appreciate Caitlyn being able to secure a loaner vehicle for me. Thank you for the accommodations!” 5 star review, thank you for meeting and greeting our customers as they pull in.
Michael Nackers, Jason Norris, and Matthew Grubbs, recognized by Steve Vachon on 3/10: Macy Good said, “I appreciate the gentleman who met me at my car upon entering the garage. I always have a lot of anxiety when I go for a car service because I don’t know where to go or who to talk to. That helps lower my anxiety. I met with Devon quickly and appreciate his honesty about the service department being behind. I was better able to plan my day with that information. I always very much appreciate Caitlyn being able to secure a loaner vehicle for me. Thank you for the accommodations!” That’s exactly what you coach and train daily in your Service Huddles. Great job, keep up the good work.
Mason Hostetler, recognized by Steve Vachon on 3/10: Rebecca Penrod said, “Mason was very nice.” Great job, 5 star review.
Spencer Foust, recognized by Steve Vachon on 3/10: James Cochran said, “As with all of my service visits to Kelley Chevrolet my experience was great. I had scheduled a service appointment for an oil change and then asked for a tire rotation also after arriving. I am comfortable with sitting in the waiting lounge while having service done. I usually bring a book along to read while waiting and enjoy the quiet time.” Great job, 5 stars!
Madison Kipfer, recognized by Betty Baker on 3/11: Madison always helps with title audits.
Quincy Mayer, recognized by Brian Lytle on 3/12: Thank you for rolling up your shelves on Wednesday and helping the team wash all the dirty inventory. You going the extra mile, ensure our lot looks amazing and improves the customer experience.
Lucy Jackson, recognized by Jennifer Lauer on 3/12: Thanks for helping file all of the AP checks. It is much appreciated.
Kelli Wiley, recognized by Steve Vachon on 3/13: Kelci Burnham said, “5 starts for Kelli! She was so kind and knowledgeable – breaking down the information into easy-to-understand recommendations.” The customer said it all, good job!
Spencer Foust, recognized by Steve Vachon on 3/13: Anthony Hiatt said, “Fast friendly service every time” 5 stars, good job.
Jacob Click and William Butler, recognized by Steve Vachon on 3/13: William Tyler Butler said, “Ease of scheduling and check in – great video from technician and explanation from Jacob who is my trusted adviser. Love the Buick team!” Great job, 5 star review(given and received)!
Andy Manor, recognized by Steve Vachon on 3/13: Gilbert Sills said, “My service was done in a reasonable time.” 5 stars, great job.
Adam Mayflower, recognized by Steve Vachon on 3/13: John Przbycin said, “Adam Mayflower was a great help. Really appreciated his kind attention to my Corvette issues.” 5 stars, great job.
Monica Scott, recognized by Randy Fox on 3/13: Monica is always willing to learn and be proactive in compliance with our insurance partners. Her dedication and enthusiasm exemplifies the characteristics of a true professional.
Rob Miller, recognized by Jim Kelley on 3/13: Thank you for taking the time to present today in the Fixed meeting. Very relevant and important topic for our fixed leadership crew.
Ron Storey, recognized by Gene Albers on 3/13: Ron goes over and beyond working with the fleet department on the Decatur campus. When we can’t be there he is our eyes and ears to make sure we keep everything moving. He is a part of our team from afar that we can’t thank enough and does an amazing job.
Jone Schwartz, recognized by Gene Albers on 3/13: Jone has stepped up helping me and the fleet team for years and this is long overdue. She will help with anything we need no matter what she has going on and makes sure it all gets done in a timely fashion. She is a huge part of what we do and I can’t thank her enough.
Stacey Hanke, recognized by Gene Albers on 3/13: When things slowed up on building deals you stepped up and helped us all around the department without ever complaining. No matter how cold or bad the weather was you were there to step up and help. I can’t thank you enough for helping get us through all the extra work. You’re a true team player.
Paul Coy, recognized by Steve Vachon on 3/14: Corey W Straub said, “Paul Coy kept us informed of additional repairs needed in a timely manner and got us in and out quickly. Highly recommend.” Great job, 5 star review!
Alex Echenoz and Nicholas Lilly, recognized by Steve Vachon on 3/14: Gary Turner said, “I am always pressed for time so when I have a service provider that cares about my time as much as I do, it is very important! Kelley Cadillac and technician Nick Lilly clearly do… I was in and out of the dealership in record time!” Great job, 5 star review!
Emily Hartman, recognized by Thomas Zavacki on 3/14: Thank you for your assistance with the marketing plan submission! It was approved on the first attempt with JLR!
Jacob Click, recognized by Steve Vachon on 3/14: Larry A Bateman said, “Jacob, our service advisor is great! The dealership is very clean, including the area we drive in to leave our SUV. They take great care of our Acadia while it is there.” 5 star review, great job!
Alex Echenoz, recognized by Steve Vachon on 3/17: Jeffrey S Jackson said, “I was in for an oil change and tire rotation. Everyone was friendly and efficient. I received my video showing the inspection and status of those items. I was in and out in about an hour. ” Great job, 5 stars!
Mason Hostetler, recognized by Steve Vachon on 3/17: Jared Lauer said, “It was great, Mason was awesome, kept in contact with me the whole time.” 5 stars, great job.
Devon Turk, recognized by Steve Vachon on 3/17: Joseph Emenhiser said, “I always have a great experience!” Great job, 5 stars.
Adam Mayflower, recognized by Steve Vachon on 3/17: James Alt said, “They listened when I told them the problem I was having and came up with a solution.” 5 stars, great job!
Vinny Arteaga, recognized by Matt Getty on 3/17: Vinny gets top gun, for selling 4 cars on Saturday! He led the store, and his fifth customer came in to purchase today. Well done!
Adam Mayflower, recognized by Steve Vachon on 3/17: Aleah Wilburn said, “ Adam Mayflower was exceptional with all of my questions and very responsive and attentive. His kindness and professionalism is much appreciated and that means a lot to me in customer service! Thanks to the entire team in taking the best care of my first ever corvette and am glad to find a service department as top-notch as Kelley’s!” 5 star review, great job!
Kenneth Baker, recognized by Steve Vachon on 3/17: Aleah Wilburn said, “ Adam Mayflower was exceptional with all of my questions and very responsive and attentive. His kindness and professionalism is much appreciated and that means a lot to me in customer service! Thanks to the entire team in taking the best care of my first ever corvette and am glad to find a service department as top-notch as Kelley’s!” 5 star review, great job!
Mike Nackers, recognized by Steve Vachon on 3/17: Aleah Wilburn said, “ Adam Mayflower was exceptional with all of my questions and very responsive and attentive. His kindness and professionalism is much appreciated and that means a lot to me in customer service! Thanks to the entire team in taking the best care of my first ever corvette and am glad to find a service department as top-notch as Kelley’s!” 5 star review, great job!
Jason Norris, recognized by Steve Vachon on 3/17: Aleah Wilburn said, “ Adam Mayflower was exceptional with all of my questions and very responsive and attentive. His kindness and professionalism is much appreciated and that means a lot to me in customer service! Thanks to the entire team in taking the best care of my first ever corvette and am glad to find a service department as top-notch as Kelley’s!” 5 star review, great job!
Adam Mayflower, recognized by Jason Norris on 3/18: Aleah Wilburn said, “ Adam Mayflower was exceptional with all of my questions and very responsive and attentive. His kindness and professionalism is much appreciated and that means a lot to me in customer service! Thanks to the entire team in taking the best care of my first ever corvette and am glad to find a service department as top-notch as Kelley’s!” 5 star review, great job!
Adam Mayflower, recognized by Steve Vachon on 3/19: Mallory L Kuter said, “Always great service!” 5 star review, great job.
Brian Henriquez-Diaz, recognized by Steve Vachon on 3/19: Natalie C Spridgeon said, “Very quick and efficient work done.” 5 star review, great job!
Ryan Miser, recognized by Steve Vachon on 3/19: Mark Pfister said, “Everything went well. Service fast and service advisor was very friendly and knowledgeable. Thanks for the great product and service.” 5 star review, great job.