It is our daily mission to provide world-class assistance to our customers during the purchasing process, the maintenance of their vehicles and in all their interactions with Kelley Automotive, and each day, our teams deliver on that mission. Each month, we want to highlight a few of the stories our customers have shared about their experience with Kelley Automotive and offer our sincere gratitude to the employees that create these memorable moments.
On behalf of all of us at Kelley Automotive, thank you for delivering a customer experience that rises above industry standards and exceeds expectations.
Jacob Click:
Great experience overall. Location was clean, everyone that I dealt with while on site was exceptionally polite. I came in for a recall and a check engine light. When I discussed the check engine light, Jacob checked it out and quickly diagnosed the issue. Jacob went above and checked that this issue was a known cause and it was taken care of by the manufacturer. We also requested an oil change. The work was completed before the expected time. Great job and will continue to use Jacob and Buick in the future.
Any Manor:
Every employee always greets you and asks if they can help you. I received intermittent texts explaining where my service status was. In the past two years my family has purchased 4 cars here at this Kelley.
Josh Espinosa:
Josh did an amazing job! He was informational and very polite. He worked hard to get me exactly what I wanted and had a great personality. 10/10 recommend!