It is our daily mission to provide world-class assistance to our customers during the purchasing process, the maintenance of their vehicles and in all their interactions with Kelley Automotive, and each day, our teams deliver on that mission. Each month, we want to highlight a few of the stories our customers have shared about their experience with Kelley Automotive and offer our sincere gratitude to the employees that create these memorable moments.
On behalf of all of us at Kelley Automotive, thank you for delivering a customer experience that rises above industry standards and exceeds expectations.
Josh Espinosa
I just bought a brand-new Chevy Tahoe from the legendary Josh at the dealership, and let me tell you, this was no ordinary car purchase – it was a quest. From the moment I walked in, Josh immediately sized up my needs and sent me on the path to the perfect vehicle. The Tahoe itself? Well, let’s just say it’s like driving a fortress on wheels. The ride is so smooth, I almost forgot we were on Earth – I felt like I was cruising through the clouds. The technology? It’s like stepping into the future, where buttons are optional, and your car knows more about you than your best friend. Josh didn’t just sell me a car; he handed me the keys to freedom. Throughout the whole experience, there was no pressure, just good vibes and honest advice. I’ve driven away from many car dealerships before, but never with such a sense of triumph. I would absolutely recommend this dealership to anyone, especially if you’re looking for a vehicle that will help you conquer your daily battles… or just get you to the grocery store in style. Thank you, Josh – for both the perfect car and the unforgettable experience!
Ashley Dewaelsche
We recently purchased a car as a surprise graduation gift for our daughter, and the experience was nothing short of amazing — all thanks to Ashley and the incredible team at the dealership.
From the start, Ashley was kind, attentive, and truly a joy to work with. She helped my father (my daughter’s grandpa) and me find the perfect car, understanding that this was a meaningful and emotional gift. What really set this experience apart, though, was the extraordinary care and flexibility the team showed.
Since graduation day was still weeks away, they graciously stored the car for us until we were ready to present it. That level of service and accommodation meant the world to our family. When the big day finally came, the car was spotless and ready to go — and the look on our daughter’s face was unforgettable.
Ashley went above and beyond every step of the way. If you’re looking for someone who combines professionalism with a truly personal touch, Ashley is the one to ask for. This was more than a car purchase — it was a memory in the making, and we’re so grateful.