It is our daily mission to provide world-class assistance to our customers during the purchasing process, the maintenance of their vehicles and in all their interactions with Kelley Automotive, and each day, our teams deliver on that mission. Each month, we want to highlight a few of the stories our customers have shared about their experience with Kelley Automotive and offer our sincere gratitude to the employees that create these memorable moments.
On behalf of all of us at Kelley Automotive, thank you for delivering a customer experience that rises above industry standards and exceeds expectations.
Adam Mayflower
I had two appointments with Kelley Dealerships; one for a repair and the other for an interior cleanup of my vehicle. The team member (Adam) whom assisted with my repair was very professional, knowledgeable and kind. He answered all of my questions while being patient with me while doing so. I was very pleased with the outcome of my interior car cleaning. It was completed with care and thoroughness. The wait time was minimal and the waiting area was very comfortable. it felt really good driving away in such a beautifully clean vehicle. One thing I am always blown away by each time I visit the Chevrolet and Buick dealerships, is the cleanliness and appearance of the facilities. The surroundings are always pleasant and the floors always clean and SHINY . . . very impressive. I never feel like I am being taken advantage of by their pricing. TOP NOTCH CAR DEALERSHIP!!!
Brett Feller
Tom Kelley Buick really came through for me! After insurance totaled out my previous Buick I was left scrambling to find a car. I walked in and Brett Feller was beyond amazing in helping me find my perfect car! He stayed patient, kind and helpful through the whole process! I’m an anxious person and the whole staff at Buick/GMC made me feel at home and comfortable! I finally got to take my brand new 2026 Encore GX home today and got an affordable price for it! Thanks y’all! Really appreciate everything you guys did for me!
Andrew Folkner
Just bought my first brand new truck from here. It’s my 3rd vehicle I’ve bought from them and each time has been a smooth, easy process. My salesman, Andrew was great. I told him exactly what I needed within my budget and he delivered with more options than I thought I could afford. Kelley had the trucks with the most options for the best price around so it didn’t take long for me to decide on one here.