To bring some well-deserved attention to those nominated for Recognition, we are going to be publishing the names and kudos of those stellar employees on the intranet. Below are the employees who have been nominated this week.
They will all be eligible to win the $25.00, $50.00, $100.00 gift cards, or a day of PTO at the end of the month. To submit Recognition, go to your Paylocity app and click “Give Recognition” on the Home Page or log in on a PC and go to the “Recognition and Rewards” tab and select “Give Recognition”. Here you will fill out who you would like to recognize, write a message, and choose a badge, then submit. It’s that easy and you can submit as much Recognition as you would like!
Austin Hanks, recognized by Alex Echenoz 8/8/2025: Always looking out for customers, and always going above and beyond!
Carlos Urrutia and Richard Lee II, recognized by Stephen Vachon 8/8/2025: Richard Lee said, “Carlos, got my car in right away and was ready at the time promised. Carlos kept me updated on the progress as my care was being serviced. Great job Carlos!” 5 stars, great job.
Mat Peters, recognized by Stephen Vachon 8/8/2025: Lloyd A Bickel said, “On time appointment, efficient and knowledgeable service advice” 5 stars, great job!
Austin Hanks, recognized by Alex Echenoz 8/8/2025: Always looking out for customers, and always going above and beyond!
Andy Manor, recognized by Stephen Vachon 8/8/2025: Sandra Jo Lorenzen said, “Well in formed using text messages. Everyone was knowledgeable and friendly.” 5 stars, good job.
Carlos Urrutia, recognized by Michael Nackers 8/8/2025: Richard Lee said “Carlos, got my car in right away and was ready at the time promised. Carlos kept me updated on the progress as my care was being serviced. Great job Carlos!” in his latest 5-star review. Great job!
Carlos Urrutia, recognized by Michael Nackers 8/8/2025: Christine Krock said “Speedy repair” in her latest 5-star review. Keep up the good work!
Anthony Trevino, Zachary Rossi, Alex Habel, and Rhett Taykowski, recognized by Zach Wakefield 8/8/2025: I want to take a moment to recognize the incredible effort this team has demonstrated over the past two weeks. Despite being significantly shorthanded, everyone stepped up without hesitation, showing exceptional commitment and teamwork. Your hard work, resilience, and dedication have not gone unnoticed, and I couldn’t be more grateful to work alongside such a dependable crew. Thank you all for your continued excellence.
Jake Loggins, Alex Echenoz, Mason Hostetler, Paul Coy, Kelli Wiley, Alexander Tussing, Justin Hardman, and Jacob Click, recognized by Ethan Grubbs 8/8/2025: Thanks for a smooth day guys! Enjoy your weekend!
Michele Haines, recognized by Valerie Ramirez 8/8/2025: I want to take a moment to celebrate the exceptional service provided by Michele Haines. A recent customer, Tim, shared these heartfelt words: “This is about Michele Haines. I’ve never met her, but she helped me like no one else. I’ve talked to many dealerships—she’s the only one who got back to me. I’m sure she’s underpaid and could use a paid vacation! She’s a wonderful person. God bless her!” Michele’s dedication and responsiveness perfectly embody the Kelley Automotive Group promise of treating every customer like family. Her commitment to follow-through and genuine care created a world-class experience that made such an impression on Tim, he went out of his way to ensure her efforts were recognized. Michele, thank you for being a shining example of the excellence, integrity, and heart that define who we are.
Zach Wakefield, Zachary Rossi, and Alex Habel, recognized by Ethan Grubbs 8/8/2025: Thank you to each one of you for helping me today when I needed you! Impeccable service and team effort! Enjoy your weekends!
Carey Dalbey, recognized by Stephen Vachon 8/11/2025: Robert Vasquez said, “very very professional” 5 stars, good work.
Paul Coy, recognized by Stephen Vachon 8/11/2025: Jennifer L Shrawder said, “Honest Service Manager” 5 stars, good job.
Jason Hulwick, recognized by Stephen Vachon 8/11/2025: Daniel J Roherty III said, “All good” 5 stars, good job.
Mat Peters, recognized by Stephen Vachon 8/11/2025: Mackenzie M Muter said, “The service for my car was wonderful and very quick.” 5 stars, good work.
Alex Echenoz, recognized by Stephen Vachon 8/11/2025: Brian E Glass said, “They are always friendly and do a great job! Thank you!!” good job, 5 stars.
Carlos Urrutia, recognized by Stephen Vachon 8/11/2025: Brad Stasell said, “Always good” 5 star review, great job.
Mason Hostetler, recognized by Stephen Vachon 8/11/2025: David Barnes gave you a 5 star review, good job.
Adam Mayflower, recognized by Stephen Vachon 8/11/2025: Linda Lacey said, “Windshield washer wasn’t working. Serviceman replaced pump & did an inspection. They did a thorough job.” 5 stars, good job.
Jone Schwartz, recognized by Tommy Dent 8/11/2025: Jone did an incredible job with the Decatur Car Show – Street Cars and Superstars! There was a ton of work and organization that went into another successful event. Very proud of her and the entire Decatur Campus!
Mat Peters, recognized by Stephen Vachon 8/11/2025: Gaylon M. Snyder said, “Quick service and the waiting room was very comfortable and accommodating” 5 star review, good job.
Jake Loggins, recognized by Stephen Vachon 8/11/2025: Greg Burnworth said, “I brought my Canyon in for regular service and everything exceeded my expectations.” Great job, 5 star review.
Mat Peters, recognized by Stephen Vachon 8/11/2025: Jeffrey Thrush said, “Very Professional” 5 stars, good work.
Adam Mayflower, recognized by Stephen Vachon 8/11/2025: George Bullion said, “Service advisor, Adam Mayflower, is a pleasure to work with.” 5 star review on Carfax.com! Good work!
Alex Echenoz, recognized by Stephen Vachon 8/11/2025: Kevin Lamar Walker said, “good service” Good job, 5 stars.
Alex Echenoz, recognized by Stephen Vachon 8/11/2025: Joseph Burnsworth said, “excellent service” 5 stars, good work.
Matthew Grubbs, recognized by Ethan Grubbs 8/11/2025: Thanks for helping us out with all these intricate warranty claims and CDK quirks!
Adam Mayflower, recognized by Stephen Vachon 8/11/2025: Jay D Mignerey said, “Adam Mayflower is always very helpful and knowledgeable.” 5 stars, good job.
Diane Evans, recognized by Jonathan Wilkins 8/11/2025: Always willing to help out anyone who asks, even if they aren’t in his department, thank you Diane!!
Andy Manor, recognized by Stephen Vachon 8/11/2025: Todd A Prindle said, “On time and a clean waiting room.” 5 stars, good job.
Justin Hardman, recognized by Stephen Vachon 8/11/2025: Samuel P Harder said, “Great atmosphere” 5 star review, great job.
Mat Peters, recognized by Stephen Vachon 8/11/2025: Oshem Desilva said, “Very Professional” 5 stars, good work.
Paul Coy, recognized by Stephen Vachon 8/11/2025: Jerry L Ealing said, “They had to keep my car overnight and they brought me home and picked me up the next morning which I really appreciate. Everyone was very friendly. Paul Coy did a great job” 5 stars, Paul Coy! Good job.
Mat Peters, recognized by Stephen Vachon 8/11/2025: Rory Cauffman said, “Good experience.” 5 star review, good job.
Kelli Wiley, recognized by Stephen Vachon 8/12/2025: Jodi Rodriguez said, “Quick and easy transition” 5 star review, great job.
Jason Hulwick, recognized by Stephen Vachon 8/11/2025: Bennie Logan said, “Good service” and gave you a five star review. Good work.
Mat Peters, recognized by Stephen Vachon 8/12/2025: Gretel D Feller said, “Friendly and trustworthy” 5 star review, great job.
Jason Hulwick, recognized by Stephen Vachon 8/12/2025: Lynn A Westfall said, “They were nice and friendly. My vehicle was done close to the time I was given.” 5 star review, great job.
Andy Manor, recognized by Michael Nackers 8/12/2025: Todd Prindle said “On time and a clean waiting room” in his latest 5-star review. Nicely done!
Carey Dalbey, recognized by Michael Nackers 8/12/2025: Robert Vazquez said “very very professional” in his latest 5-star review. Great job!
Adam Mayflower, recognized by Michael Nackers 8/12/2025: Jay Mingnerey said “Adam Mayflower is always very helpful and knowledgeable.” in his latest 5-star review. Keep up the good work!
Carlos Urrutia, recognized by Michael Nackers 8/12/2025: Brad Stasell said “Always good” in his latest 5-star review. Thanks for all of your hard work!
Jason Hulwick, recognized by Michael Nackers 8/12/2025: Daniel Roherty said “All good” in his latest 5-star review. Nice job!
Adam Mayflower, recognized by Michael Nackers 8/12/2025: Linda Lacey said “Windshield washer wasn’t working. Serviceman replaced pump & did an inspection. They did a thorough job.” in her latest 5-star review. Nice job!
Mat Peters, recognized by Michael Nackers 8/12/2025: Gaylon Snyder said “Quick service and the waiting room was very comfortable and accommodating” in his latest 5-star review. Great job!
Mat Peters, recognized by Michael Nackers 8/12/2025:Mary Clark said “Excellent, prompt service.” in her latest 5-star review. Awesome job!
Paul Sparkman, recognized by Stephen Vachon 8/12/2025: Thank you for helping us get a new floor scrubber and getting rid of the bill for the old one!
Justin Hardman, recognized by Stephen Vachon 8/12/2025: Jeffrey A Burke said, “A joy to work with!!” 5 stars, good job.
Carey Dalbey, recognized by Stephen Vachon 8/13/2025: Tony Stinson said, “Brandon was courteous, knowledgeable, and professional. He coordinated my recall work and regular service so I could have everything done at once. My truck was ready almost 8 hrs before it was promised! He made my service visit easy and stress free. My only issue (and it’s a small one) was grease/oil on my steering wheel when I picked up my truck. No big deal, I wiped it off…after all, it’s a work truck! Suggest using those clear plastic steering wheel covers that stretch over the wheel to keep it clean during servicing. That’s it. Thanks for a job well done! ~ Tony” 5 stars, great job.
Adam Mayflower, recognized by Stephen Vachon 8/13/2025: Gordon Springer said, “Convenient location, clean, great people. They were a bit overzealous and pulled the window sticker for my tire rotation off, so now I need to guess at that one, but a minor thing.” 5 stars, good work!
Adam Mayflower, recognized by Stephen Vachon 8/13/2025: Jimmie Hisey said, “It was a good experience. Even though the wait time was more than I expected. Adam kept me informed .” 5 stars, great job.
Steven Kramer, recognized by Cody Perrott 8/13/2025: A Service Porter came to me and made me aware of your actions in the service drive. He stated he saw you at 2 different times wipe down the interior of a vehicle when you brought it around post repairs. Customer expect our best and never expect to have a dirty vehicle when they arrive to pick it up. This is paramount in our positions to wipe down all areas you touched while working on a car. Thank you for setting a good example for others to follow.
Andy Manor, recognized by Stephen Vachon 8/13/2025: Leonard Ray Braner said, “Service Advisor was great to work with and was able to resolve the warranty claim and other items.” 5 stars, good job.
Kelli Wiley, recognized by Stephen Vachon 8/14/2025: John H Vanpatten said, “Your Service Team did an excellent job!” 5 star review, good job.
Antonio Sparks, recognized by Cody Perrott 8/14/2025: On Monday at 5:40pm we had a service customer stranded. You stepped up to pickup the customer and bring them back to me at the shop. We got the customer a loaner and back on the road by 6pm. This is what teamwork is all about!
Justin Hardman, recognized by Stephen Vachon 8/14/2025: Nancy A Eagle said, “I was treated courteously and my problems were resolved quickly. Justin stayed in touch with progress reports & my car runs better than it ever has! 100%” 5 stars, good work!
Alec Vanness, recognized by Stephen Vachon 8/14/2025: Frederick Blanks said, “Your company found the problem with my vehicle and took care of it it a timely matter.” 5 stars, good job.
Jake Loggins, recognized by Stephen Vachon 8/14/2025: Marijoy B Pliett said, “fast service, very professional” 5 stars, good work.
Mat Peters, recognized by Stephen Vachon 8/14/2025: Michael Dominy said, “Better at time it took this time” 5 stars, great job.
Andy Manor, recognized by Stephen Vachon 8/14/2025: Marie Theresa Malcolm said, “It was my first service with my new Chevy Trailblazer and it was a free oil change and tire rotation. Everything on car checked out. I checked in with my salesman Shawn because I had purchased a new phone and needed help connecting to the car. I also had another concern. Shawn and the technical person were so helpful. I am very thankful for their knowledge and kindness.” 5 stars, good job.
Carey Dalbey, recognized by Stephen Vachon 8/14/2025: I had an extended warranty on my vehicle and the team worked hard to navigate this will fixing a head gasket leak. The team was great. Communicated on the process, approval and any other items that came up. From the Ronald Wayne Clark said, “Service Team to the Service Manger (Brandon) to the mechanics, everyone did a great job in helping get this accomplished. Because there was a time lag to get all of this done, they assisted in providing me a loaner vehicle so I did not have to cover that out of pocket expense with getting a rental vehicle. I have taken my vehicle there since it was purchased in 2007.” 5 stars, good job.
Alexander Tussing, recognized by Stephen Vachon 8/14/2025: Harold T Griswold said, “Friendly staff.” Great job, 5 stars.
Carlos Urrutia, recognized by Stephen Vachon 8/14/2025: Norma Neuhouser said, “I could write a book on Kelley service and it’s my one stop shop for my car !! Everyone is friendly and nice to deal with.” 5 stars, good job!
Tyler Heim, recognized by Kevin Brooks 8/14/2025: Thanks for stepping up first when I was on vacation and the when RJ left for training.
Robert Weick, recognized by Kevin Brooks 8/14/2025: Congratulations on completing your training at JLR and making it to the professional level.