It is our daily mission to provide world-class assistance to our customers during the purchasing process, the maintenance of their vehicles and in all their interactions with Kelley Automotive, and each day, our teams deliver on that mission. Each month, we want to highlight a few of the stories our customers have shared about their experience with Kelley Automotive and offer our sincere gratitude to the employees that create these memorable moments.
David Salmonowicz
Everyone one very helpful and pleasant from the young lady at the front desk to the service advisor. David Salmonowicz was very helpful, he explained everything that the service department was going to do with my car, he was very professional and an asset to the dealership. Thanks again for making my experience with Kelley Chevrolet a pleasant one.
Mason Hostetler and Alex Echenoz
Alex, Mason, service manager were outstanding. Patient, Knowledgeable, courteous. Each went out of their way to explain my options and help with my decisions. They didn’t just sit at their desks but showed me what was going on and also expedite fixing and eventually the installing of new tires. The only bruising was to my pocketbook. Thanks to all the service personnel. From the moment I pull into the garage- to the work being done- when the work is done and I ready to leave they pulled my car into the garage to save me many steps. At 92 that means a lot. Thanks Again
Alex Echenoz and Jake Loggins
I am a senior citizen that had some walking issues yesterday. Your team was very accommodating to me. Jake Loggins and Alex Echenoz went out of their way to help me. They even brought my car to me so I would not have to walk far. When I was in the waiting room, another guy named Alex offered to bring me coffee or water. Your team is excellent. I highly recommend them to everyone. Thank you so much for such excellent customer service.