To bring some well-deserved attention to those nominated for Recognition, we are going to be publishing the names and kudos of those stellar employees on the intranet. Below are the employees who have been nominated the last 2 weeks.
They will all be eligible to win the $25.00, $50.00, $100.00 gift cards, or a day of PTO at the end of the month. To submit Recognition, go to your Paylocity app and click “Give Recognition” on the Home Page or log in on a PC and go to the “Recognition and Rewards” tab and select “Give Recognition”. Here you will fill out who you would like to recognize, write a message, and choose a badge, then submit. It’s that easy and you can submit as much Recognition as you would like!
Mike Nackers, recognized by Steve Vachon on 5/1: You have the patience of a saint!
Adam Brueggeman, recognized by Steve Vachon on 5/1: Thank you so much for your incredible help with this extremely important project! I truly appreciate your amazing assistance!
Jason Hulwick, recognized by Joan Roth on 5/1: Loads of thanks to Jason Hulwick, our new Chevy Service Advisor, for going above & beyond to fix the long-standing plugged drain in the breakroom. Your help is greatly appreciated!
Jennifer Waikel, recognized by Madison Kipfer on 5/2: Thank you for expediting your trade titles for IAA. I appreciate your hard work!
Michael Uniejewski, recognized by Sarah Garvin on 5/2: We had some college students come in the other day to learn about the sales process and Mike did an excellent job taking time out of his day to go over the process and answer any questions they had. Thank you Mike!
Mike Cramer, recognized by Sarah Garvin on 5/2: We had some college students come in the other day to learn about the sales process and Mike did an excellent job taking time out of his day to go over the process and answer any questions they had. Thank you Mike!
Robert Weick, recognized by Kevin Brooks on 5/2: Thanks for stepping up on training our new parts person at JLR you are doing a great job.
Matt Bucher, recognized by Ethan Grubbs on 5/2: Super helpful this week training on the used car recon process! I appreciate it! Thanks Matt!
Jarred Gladieux, recognized by Ethan Grubbs on 5/2: Jarred came through helping us get a last minute part to finish up an engine job. Thanks for making it happen and helping us get a tough one out!
Betty Baker, recognized by Madison Kipfer on 5/5: Thank you for taking care of the duplicate title from Friday I wasn’t able to get to!!
Kathleen Wilson, recognized by Madison Kipfer on 5/5: Thank you for your help with the arbitration this morning!
Chad Schlemmer, recognized by Jeff Meyers on 5/5: Appreciate you taking time out of your lunch break to assist us in verifying a parts issue that was dependent upon a design change issue on a vehicle you were not even working on. True team player and it was appreciated.
Kyle Sparkman, recognized by Jeffrey Sommer on 5/5: KYLE STEPPED UP AND HELPED INSTALL NEW WIPERS FOR A CUSTOMER, IN WHICH, NO ONE ELSE WAS ABLE TO FIGURE OUT.
Brandon Dalbey, recognized by Steve Vachon on 5/5: Jeannette Tackett said, “Fixed my truck in a timely manner. Was very helpful with other problems found. Service personnel friendly.” 5 star review, great job.
Carlos Urrutia, recognized by Steve Vachon on 5/5: Brian R Lytle said, “Easy service. In and out!” 5 star review, great job.
Brandon Dalbey, recognized by Steve Vachon on 5/5: Barry Ryan Jackson said, “Great job” 5 star review, what he said.
Kelli Wiley, recognized by Steve Vachon on 5/5: Evangelist M Mcgraw said, “Great” 5 stars, great job.
Alec Vanness, recognized by Steve Vachon on 5/5: Susan E Dykstra said, “very professional” 5 stars, great job.
Alex Echenoz, recognized by Steve Vachon on 5/5: James Packer said, “Very clean very professional” 5 stars, great job.
Mat Peters, recognized by Steve Vachon on 5/5: Patrick Flick gave you a five star review.
Kelli Wiley, Neil Farley, and Joseph Glass, recognized by Steve Vachon on 5/5: Tom Dwyer said, “Very professional well run organization.” 5 stars, great job.
Jacob Click, recognized by Steve Vachon on 5/5: Maurice Henson Herndon said, “As always Jake is top notch ,service is always great !” 5 stars, great job.
Alex Tussing, recognized by Steve Vachon on 5/5: Marvin E Croussore said, “Everything there that has been done has always been top-notch excellent service” 5 stars, great job.
Spencer Foust, recognized by Steve Vachon on 5/5: Robert S Florec said, “Easy to work with. Truck was done when they said it would be” 5 stars, great job.
Alex Echenoz, recognized by Steve Vachon on 5/5: Barb J Walowichschott said, “Alex was my service representative. He was great to work with answered all my questions wonderful experience with him.” 5 stars, good job.
Spencer Foust, recognized by Steve Vachon on 5/5: Neil Ronald Gaff said, “Very helpful that they text me updated information what they did on my Trax while I waited in the waiting area. Since I’m deaf, I really appreciate they text me step to step.” 5 stars, great job.
Alec Vanness, recognized by Adam Mayflower on 5/6: Thank you for handling my customers while I was on vacation!
Alex Tussing, recognized by Steve Vachon on 5/6: Scott N Maser said, “Kelley is the best auto dealer and service center in the region! Booking service appointment via text was fast and easy. Upon arrival, service writer was great from start to finish. Waiting area is very nice – appreciate the deluxe coffee machine! Extremely Happy that I chose Kelley for my auto buying and service needs!” 5 star review, great job.
Alec Vanness, recognized by Steve Vachon on 5/6: Gary Duff said, “Made an appointment on line that was fast and easy then the drop off and pick up went very quick. Everyone at Kelley Chevrolet was kind and courteous.” 5 stars, great job.
Calos Urrutia, recognized by Steve Vachon on 5/6: Barbara L Tuck said, “Staff is friendly and professional.” 5 stars, great job.
Madison Kipfer, recognized by Betty Baker on 5/6: Thanks for helping with title audit.
Christina Mavrakis, recognized by Sarah Garvin on 5/6: Christina did a great job with some customers who came in to get some free swag at our MINI Event and turned them in to new MINI buyers. They were walking out the door and she pulled them back in to chat about their experience. She spent a lot of time talking to different people who weren’t planning to buy and showed that these events do pay off!
Tonetta Benbow, recognized by Madison Kipfer on 5/8: Thank you for all your help. I really appreciate it.
Jody Saunders, recognized by Madison Kipfer on 5/8: Thanks for the sweet treats. You helped keep the accounting office full and focused!
Katie Bohde, recognized by Madison Kipfer on 5/8: Thank you for taking the time to notarize my IAA documents! I appreciate your help!
Andy Manor, recognized by Steve Vachon on 5/8: Shirley Pace said, “Good experience, very expensive.” 5 stars, great job!
Wade Dickerson, recognized by Zach Parrish on 5/8: Thank you for coming in early to help finish the repairs on the vehicle that the customer needed by a specific time!
Adam Mayflower, recognized by Steve Vachon on 5/8: David Pelley said, “Always do a great job and excellent customer service.” 5 star review, great job.
Adam Mayflower, recognized by Steve Vachon on 5/8: Michael A Shidler said, “smooth” 5 star review, good job.
Carlos Urrutia, recognized by Steve Vachon on 5/8: Lisa A Cavert said, “I had called from Florida about obtaining a new car wash sticker. The response was that there was no problem. I could obtain one when I took my car in for service when I returned. I let Carlos know I needed a new sticker. The girl at the front desk could do this when she arrived at 9:00. I waited. No one appeared. I asked another employee who took me to the refreshment area and said that Emily would help me. Emily was busy making popcorn, walked right by me , and left. She was evidently too busy with popcorn to deal with customer service. She knew I was waiting; she ignored me. When Carlos came for me, he asked about the sticker. I told him she was too busy to take care of me. He said he would see whether she was too busy to take care of him. He returned almost immediately. It was taken care of.” I appreciate your help. 5 stars with a frustrated customer. You made the difference! Thank you for being on our team!
Brandon Dalbey, recognized by Steve Vachon on 5/8: Jerry A Grim said, “Our service manager Brandon always makes sure we have an early morning appointment! Service on our vehicle was great and customer service is always the best!!!” 5 star review, great job.
Justin Hardman, recognized by Steve Vachon on 5/8: Bill Cline said, “Every time we bring our vehicles in for service, we are so impressed by the staff. They are very helpful and explain everything to us in detail. We feel they are very honest in their evaluation of the condition of our vehicles.” Great job, 5 star review!
Mat Peters, recognized by Steve Vachon on 5/8: Christopher Marshall said, “Very quick oil change and service” 5 stars, great job.
Brandon Dalbey, recognized by Steve Vachon on 5/8: Michelle Snyder said, “Great service” 5 star review, great job.
Emma Neher, recognized by Don Martin on 5/8: Thank you for helping out by reaching the transmission vent hose, and getting it installed onto the pipe. You saved me a lot of time.
Christine Miller, recognized by Don Martin on 5/8: Thank you for all the great work you do in parts!
Joe Carlisle, recognized by Khloe West on 5/8: Joe went above and beyond by assisting a customer who was having difficulty with debris adhered to his vehicle. Joe took the time to personally address the issue by power washing the vehicle, which resulted in a very positive and emotional response from the customer.
Jason Oliver, recognized by Rhonda Everhart on 5/9: Just a shout out to recognize Jason for his dedication and hard work.
Neil Farley, recognized by Steve Vachon on 5/9: Thank you for covering Volvo while Tim and Tyler are out. I appreciate you helping, and working late for your team mates!
Jason Hulwick, recognized by Ryan Miser on 5/9: Jason is doing awesome in maintenance penetration. He has cracked the top ten in the rankings, with just over a month of being an advisor. Keep it up Jason!
Jeffrey Pattee, recognized by Ryan Miser on 5/9: CDJR had a hybrid Jeep that was dead and parked in front of our service door, blocking the lane . I asked Jeff Pattee and he came over and got it moved out of the way like it was nothing! Thanks Jeff for getting our lane opened back up.
Matt Bennett, recognized by Steve Vachon on 5/9: Thank you for making time for me today to discuss several critical issues. I appreciate your time…
Paul Coy, recognized by Steve Vachon on 5/9: Dwayne D Neely said, “Paul is the best service advisor” 5 star review, great job.
Carlos Urrutia, recognized by Steve Vachon on 5/9: Rory Cauffman said, “Courteous, informative and good popcorn.” 5 stars, good job.
Spencer Foust, recognized by Steve Vachon on 5/9: Scott M Staub said, “This was my first time in since buying a used Equinox in December and everything went smoothly!” 5 star review, great job.
Brandon Dalbey, recognized by Steve Vachon on 5/9: Mark A Lickey said, “Ben was extremely helpful and kept his word about how much he would charge me” 5 star review, good job…Ben!
Brandon Dalbey and Cory Wilson, recognized by Steve Vachon on 5/9: Cory J Wilson yelled, “GREAT AS ALWAYS!” 5 star review, Great job.
Justin Hardman, recognized by Steve Vachon on 5/9: Mark R Sale said, “Friendly, polite and courteous service. Service completed in a timely manner” 5 stars, great job!
Justin Hardman, recognized by Steve Vachon on 5/9: Mikel Wayne Lyons said, “Justin the service advisor was professional and informative. I only need text during service if there is an issue to be discussed and when service is completed.” 5 stars, great job.
Carlos Urrutia, recognized by Steve Vachon on 5/9: Derek Mendenhall said, “Everyone was very friendly and I was in and out in an hour.” 5 stars, great job.
Jeremy Daugherty, recognized by Kevin Flinn on 5/9: Jeremy really stepped on a Ford Lease issue. Got it all handled quick and with a positive outcome. Thank you so much Jeremy!!!
Zane Belcher, recognized by Vinny Arteaga on 5/9: Zane stayed late on Tuesday going above and beyond the call of duty!
Spencer Foust, recognized by Steve Vachon on 5/12: CHRIS NIEDZWIECKI said, “Great customer service! Spencer was super sweet and very knowledgeable!” 5 stars, good job.
Alex Tussing, recognized by Steve Vachon on 5/12: Mark E Hodges said, “Prompt service. I was kept informed of the progress of my vehicle service.” 5 stars, great job.
Andy Manor, Richard Taylor, Richard Lee II, Vickie Koenig, Michael Lawless, Glen Crider, and Douglas Diebel, recognized by Steve Vachon on 5/12: Lee Ann Granzow said, “Five Star treatment! I appreciated the shuttle service to and from home since it was going to take longer than planned for the repairs. My vehicle was ready when they said it would be. My car rides and drives better now. I should’ve gone to Kelley Chevrolet first instead of spending unnecessary money on unnecessary repairs at other garages that never fixed the problem. Kelley Chevrolet for the win! I will only go to Kelley Chevrolet for my repairs.” 5 stars, great job!
Andy Manor, recognized by Steve Vachon on 5/12: Barbara A Kraegel said, “It was a follow up after my car purchase.” 5 star review, great job.
Kelli Wiley, recognized by Steve Vachon on 5/12: Larry Thomas Hunter said, “All the work was done in timely manner and it was cheaper then I was quoted and KELLI WILEY is the best and makes you feel like you just she will take care of repairs with the customer in mind.” 5 stars, great job.
Alex Tussing, recognized by Steve Vachon on 5/12: Christina Trainer said, “Everyone was friendly and helpful! All my questions were answered and the service was done in a timely manner.” 5 stars, great job.
Alec Vanness, recognized by Steve Vachon on 5/12: Mark J Delassus said, “Timely and quick. I know it was simpli an oil change. They I looped around to the car wash. Came home all beautiful” 5 stars, great job.
Kelli Wiley, recognized by Steve Vachon on 5/12: Steven E Stemen said, “Great service as always.” 5 stars, good job.
Spencer Foust, recognized by Steve Vachon on 5/12: Chris Niedzwiecki said, “Kelley Chevrolet is hands down the best dealership! Always great customer service!” 5 stars, great job.
Justin Hardman, recognized by Steve Vachon on 512: Diane M Robinson said, “Very nice people. Kept to approximately quoted time schedule to change oil and filter this time. No other service needed and no reported issues. Text came over my phone advising me practically every step of way and when service was done. Very clean place and very professional people. I always recommend them to my friends if they need any service on their vehicles.” 5 stars, good job.
Alex Echenoz, recognized by Steve Vachon on 5/12: Daniel E Ryan said, “Oil change. Great job by all. Thanks for all that you do. Your efforts are very much appreciated.” 5 stars, great job.
Paul Coy, recognized by Steve Vachon on 512: Carol J Niezer said, “Paul Coy took good care of us. Checked for recall and changed oil. No problems.” 5 stars, great job Paul Coy!
Mat Peters and Spencer Foust, recognized by Steve Vachon on 5/13: Lynn R Kovacs said, “No issues Spencer and M Peter’s were both helpful. Professional understanding and great communication.” 5 stars, great job.
Paul Coy, recognized by Steve Vachon on 5/13: Greg Dinius said, “There was a slight delay because of repairs ahead of my appointment. But Paul was very courteous in explaining the situation.” 5 stars, great job.
Brandon Dalbey, Jason Norris, and Michael Nackers, recognized by Steve Vachon on 5/13: Adam Nix said, “All employees were very friendly and the service was relatively quick for how many customers were there being serviced.” 5 stars, great job.
Mason Hoffman, recognized by William Butler on 5/13: Mason helped with moving all the vehicles for our technicians to easily take care of the recall. Technicians were greatly appreciative of his efforts.
Jeremy Price, recognized by Khris Adams on 5/13: Thank you for helping with the water heater I really appreciate it!
Quincy Mayer, recognized by Matt Getty on 5/14: Quincy took the initiative this week when we were busy, and took a customer through the six step sales process and sold a vehicle for another sales consultant. I was very impressed with his initiative and how he gave the customer a great experience. Thank you Quincy.
Steve Croy, recognized by Matt Getty on 5/14: Steve did an entire delivery for another sales consultant this week when the sales consultant was out of the office and had a great attitude the entire time. Thanks Steve!
Matt Bennett, recognized by Steve Vachon on 5/14: Thank you for making time to help me today. I appreciate your patience and insight.
Ryan Miser, recognized by Rebecca Cserep on 5/15: Thank you for taking the time to help a member in your department complete their overdue training. It is greatly appreciated!
Tommy Dent, recognized by Steve Vachon on 5/15: Thank you for taking the time to take our Fixed Ops team on a deep dive of our phone system. You are an amazing presenter and you knocked it our of the park(and I put you on the spot, you totally winged it!)
Hailey Tonkin, recognized by Tommy Dent on 5/15: Hailey is constantly at the top of the charts with respect to CRM activity. She is a shining example for all SLCs! Great job, keep it up!
Steve Vachon, recognized by Taylor Straub on 5/15: Thank you for your assistance in the Take a Girl to Work Day event!
Noelia Gutierrez, recognized by Taylor Straub on 5/15: Thank you for being an awesome mentor and Kelley representative. Take a Girl to Work Day was a huge success because of you!
Rebecca Cserep, recognized by Taylor Straub on 5/15: Thank you for all your hard work this week with the various projects we have going on. You rock!
Carlos Urrutia, recognized by Steve Vachon on 5/15: Darryl W Starr said, “Very pleasant. Easy to schedule.” 5 stars, great job.
Jacob Click, recognized by Steve Vachon on 5/15: Peter M Roberts said, “You did everything I asked quickly and done right.” 5 stars, great job.
Devon Turk, recognized by Steve Vachon on 5/15: Todd Stephen Cherry said, “Very professional and always takes care of my service needs.” 5 stars, great job.
Cody Vervynckt, recognized by Rhonda Everhart on 5/15: I just want to thank Cody for being a team player in favor of the customer. He is always willing to help us out when needed.
Brian Glass, recognized by Rhonda Everhart on 5/15: Brian has excellent customer service. He is very knowledgeable and caring with customers and always willing to help out.
Kelli Wiley, recognized by Steve Vachon on 5/15: Michael E Moran said, “On time, everything went great, no problems.” Great job, 5 stars.
Spencer Foust, recognized by Steve Vachon on 5/15: Brian J Tippmann said, “I would like if the app had some sort of guide on how much to expect a service to cost. I was not aware the 45k mile service was so large/cost so much. Otherwise I had no issues.” 5 stars, good job.
Andy Manor, recognized by Steve Vachon on 5/15: Scott M St Louis said, “Great service. Completed quickly. Although, would have expected that my tire pressure would have been adjusted when the tire rotation was done.” 5 stars, good job.
Amanda Hirschy, recognized by Jeff Meyers on 5/15: Thank you for taking the time to give all of your co-workers a nice “cheat sheet” to quickly find important information at glance. Well thought out and very thoughtful.
Ace Contreras Higgins, recognized by Jeff Meyers on 5/15: Thank you for taking the time to take apart my car to find the cabin air filter that has not been replaced by any other person in 13 years and almost 200,000 miles. This was the first LOF at a Kelley dealership, and you did what no one else (myself included), as well as other dealerships either did not know or did not take the time to do. Pretty good for an intern, you are going to be a fine mechanic!