Customer Voice
It is our daily mission to provide world-class assistance to our customers during the purchasing process, the maintenance of their vehicles, and in all their interactions with Kelley Automotive… And each and every day, our teams deliver on that mission. Each month, we want to highlight a few of the stories our customers have shared about their experience with Kelley Automotive and offer our sincere gratitude to the employees that create these memorable moments.
Quinton Taylor, Reece Neuenschwander and Kail Baughman, Tom Kelley Buick GMC
Very professional, transparent and honest, from start to finish. I spoke with Quinton and he shot a video of the car before any talk of numbers, he was always available during the whole process and he still is after the sale. Communication replies are always quick and on point. Reece then walked me through payment types and options and was very clear and explained everything clear and precisely. The car was delivered to my place of employment with a full tank of gas and fully detailed, thank you Kail! This was a great car buying experience.
Mike Cramer, Hunter Trine and Braxton Peiper, BMW of Fort Wayne
We worked with Mike Cramer to lease a new Mini Countryman he is wonderful and is very knowledgeable would definitely work with him again when purchasing another car. Hunter was great and so was our genius Braxton. Great dealership in all areas.
Erdwin Quintana
My salesmen Erdwin at Kelley Chevrolet went above and beyond to help me get the car that I wanted!! One of the vehicles that I liked was at a different location, he was able to pick it up just so I could see it. He helped me find the vehicle that was right for me. Thank you!
Grant Harris and Alex Straessle
Everyone was very friendly and took the time to find out our needs and preferences. After sale service was more than we could have expected. Grant and Alex went the extra mile to make sure we were happy with our purchase